Frequently Asked Questions

How will my print arrive?

Prints are sent unmounted and unframed ready to mount and frame by yourself or your framer in a mount and frame of your choice. All prints are sent rolled in a sturdy cardboard tube for best protection of your purchase.

What are the print sizes

A-size measurements are:

  • A4 - 297 x 210 mm - 11.7 x 8.3 in
  • A3 - 420 x 297 mm - 16.5 x 11.7 in
  • A2 - 594 x 420 mm - 23.4 x 16.5 in
  • A1 - 594 x 841 mm - 23.4 x 33.1 in
  • A0 - 841 x 1189 mm - 33.1 x 46.8 in

These are finished paper sizes, the print will have approx. 1.5cm border around for matting/mounting

How long does delivery take?

  • Most items are dispatched within 4 working days.
  • Sizes given are the finished paper sizes, the print will have a white border for framing of approximately 1.5cm all around.
  • If for any reason there is a delay with the despatch of your item, you will be contacted within 3 days of your order being placed.  
  • UK Royal Mail or courier around 2-3 working days 
  • EU Air Mail approximately  5-10 working days
  • Worldwide Air Mail approximately 10-14 working days.

I have an odd sized frame, can I request a custom made size?

Yes, we can try to accommodate any size depending on the print. Please get in touch with your dimension.

Returns & Exchanges

I want nothing less than your total satisfaction with your print. If this is not the case then do get in touch to arrange a return or replacement.

Please return to:

Jennifer Rose Gallery
PO Box 2271
West Sussex
RH20 9BJ

If in the exceptionally rare case of damage upon receipt then please notify us in the first instance via email. Photographic evidence of the damage will be required to assist in the claim.

Limited Edition Prints

Limited edition prints are on paper a beautiful watercolour based paper texture which are close to the original they are painted on. Please check the description for each print for information.

All images may be reproduced onto other merchandise in the future, such as giftware or home furnishings and Greetings cards/stationery. Copyright always remains with Jennifer Rose Gallery 


Copyright always remains with Jennifer Rose Gallery

All designs are copyright © Jennifer Rose Gallery

Jennifer Rose Gallery is a member of ACID
All intellectual property rights in these designs and products (and in the images, text, and design of this shop) are and will remain the property of Jennifer Rose Gallery. Any infringement of these rights will be pursued seriously. 

The purchase of artwork does not mean the purchase of copyright.